Operational Excellence & Systems Adoption Lead – Freight Forwarding
Know freight forwarding and know how to make change work in daily operations?
At Ahlers, we are looking for an Operational Excellence & Systems Adoption Lead, Freight Forwarding.
We are strengthening the way our international forwarding teams work with our new OMS/TMS. Our ambition is clear: consistent processes, better shipment file follow-up, reliable execution and meaningful reporting.
Now, we are looking for someone who can turn that ambition into everyday practice.
Your Responsibilities
- Work closely with local teams to understand bottlenecks and improve operational workflows.
- Establish practical and consistent processes, with clear responsibilities and shipment milestones.
- Help colleagues use the OMS/TMS confidently and consistently through coaching, training and hands-on support.
- Lead improvement projects across different offices and countries.
- Track progress and embed improvements together with local process owners and key users.
Your Profile
- Solid operational experience in international freight forwarding, ideally around 5–8 years.
- Practical experience implementing or improving the adoption of a TMS, OMS or similar forwarding platform.
- Strong project management skills and the ability to engage people across teams and cultures.
- The ability to see the bigger picture while still being comfortable diving into the operational details.
- A degree in business, economics, logistics or a related field — or equivalent relevant experience.
- Fluent English and willingness to travel internationally
Permanent or Freelance?
We’re open to both:
- A permanent colleague, or
- An experienced independent professional for an initial 6-month assignment.
Interested — or know someone who could be a strong match?
📩 Apply today by sending your CV in English to shana.heldoorn@ahlers.com, reach out via LinkedIn or fill in the form below.
All applications are treated confidentially and with respect.
👉 Independent professionals: please include your availability and a brief example of a relevant assignment.
Equal Opportunity Employer
We value diversity and are committed to an inclusive workplace. All qualified applicants will receive consideration regardless of race, gender, age, religion, disability, sexual orientation, or any other protected characteristic.