We are expanding in Southeast Asia and seeking an Operations & Procurement Coordinator for our newly opened office in Ho Chi Minh. This challenging role involves overseeing inquiries, managing supplier communications, developing procurement strategies, and coordinating transportation logistics. You'll also create integrated multimodal solutions and ensure efficient service delivery. If you're ready to make a real impact in a fast-paced environment, apply now!
WHAT DO WE EXPECT FROM THIS ROLE?
OPERATIONS
- Coordinating and monitoring current services provision
- Processing incoming requests from customers
- Conducting commercial assessment of suppliers offers
- Conducting tender procedures, receiving commercial offers from suppliers
- Deciding on supplier selection based on key metrics
- Negotiating contract terms with suppliers, signing agreements, addendums
- Developing and maintaining a list of suppliers incl. defining key metrics (parameters) for supplier selection
- Timely conducting extensive market and supply base research
- Building and offering solutions locally in Vietnam (Pre-carriage/on-carriage, port-handling, contact with supplier/receiver)
- Coordinating door-to-door shipments of project, machinery and consumer goods
- Creating the operational file in the companies’ own IT system and ensure a quality A to Z execution and follow up
- Coordinating the mostly multimodal, and cross trade shipments with your colleagues, agents and suppliers worldwide
- Keeping a clear overview on the various transports within a certain project and maintain a customer-oriented communication and optimal reporting
- Assisting the project & sales team with the follow up of customer RFI, RFP, RFQ’s and tenders
- Sending out rate requests to our suppliers (transport companies, shipping lines, terminals, agents, etc) and negotiate the price and conditions where needed
- Coping with identifying and resolving operational issues related to freight movements, such as delays, discrepancies, and logistical challenges
- Ensuring that the desired service performance is met and exceeded
SOLUTION BUILDING
- Developing new products and services/executing project on new services development
- Creation of optimal logistics solutions for the client, optimization of delivery routes and transportation costs
- Participation in the preparation for tenders
- Performing feasibility check of the customer’s request on quotation
- Developing detailed technical solution for product integration, i.e. determining required specific equipment, storage conditions, etc
- Initiating and executing scenario planning (initiating/executing solutions optimization, developing new services, and improving existing ones)
WHO IS OUR IDEAL CANDIDATE?
- Expertise in working for an international company whereby there are regular communications with the HQs
- Experience in logistics in SEA/ APAC
- Advanced knowledge of logistics
- Fluent in Vietnamese
- Upper-Intermediate level of English, any other language is a plus
- Strong communication and negotiation skills
- Expertise in procurement and related legislation
- Proficient in supplier negotiation for service/transportation/forwarding selection
- Understanding of international and local logistics and customs legislation, including FEA and Incoterms
- Knowledge of transportation standards, cargo handling, and multimodal transport regulations
- Ability to analyze tariffs, pricing, and professional information to mitigate risks
- Flexibility and ongoing development in the professional field
- Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred
- Experience: minimum of 2-4 years of experience in customer-facing role in freight forwarding or a related industry
- Entrepreneurial mindset and ability to think out-of-box
- Strong organizational and multitasking abilities
- Proactive and able to work independently as well as part of a team
- Ability to work in a fast-paced environment and handle high-pressure situations
- Flexibility within job responsibilities, development of new knowledge in the professional field, monitoring
WHAT WE OFFER
- Market competitive compensation package
- Relevant training and development opportunities to grow your career
- International working environment with colleagues in different locations, regions
- Family-owned company, with open culture and short reporting structure
- Start up in a new location: flexibility to shape the role to maximize results
- Comprehensive health insurance
- Paid time off and holidays
- Professional development opportunities: trainings, coaching/mentoring, etc
- A supportive and collaborative work environment