The Port Agency & Operations department of Ahlers Bridge N.V. in Antwerp is already ISO-certified since 27th January 1997 according to the NEN-EN-ISO 9002:1994 norm. A certification which was very clearly confirmed during the most recent periodical audit on July 27th, 2001. This certificate is valid till 27th January 2003 and was edited by Det Norske Veritas.
Some extracts out of the Port Agency department's quality principles:
"... Our objective is the highest quality for the benefit of our clients, employees and shareholders. The success of our services depends on the quality-awareness of every single employee and their willingness to perform well." Our quality objective is "zero mistakes". As soon as factors which endanger quality are recognized, we take corrective action. Should mistakes still arise, we acknowledge them. Recognizing factors which might endanger quality is an important potential for improving our quality even further. Continuous improvement is therefore an integral part of our organisation. Avoiding mistakes takes precedence over correcting mistakes. Every mistake which has been avoided, saves costs. Quality increases efficiency. We claim to meet the expectations of our clients at any time. We achieve this by thinking and acting with our attention directed towards the future. We make the same high quality demands on our sub-contractors that we make on ourselves ..."
For more info, plse contact:
Mr Harry Cabus, Quality Manager
direct tel +32 35437315, or mail harry.cabus(at)ahlers.com